Here are some businesses we’re helping get closer to their customers
Isbank, the largest private bank in Turkey, has been collaborating with Monitise since 2007. A pioneer in Turkish mobile banking, it offers one of the most comprehensive mobile solutions with more than 200 transaction types.
Monitise recently renewed the user interface of Isbank’s mobile apps and online banking, making content easier to view and manage, ensuring the most relevant information is displayed prominently. Having passed the 4.5 million downloads landmark, IsBank mobile apps continue to attract new customers with unique features such as money transfer via iMessage and Siri, login with Touch ID, graphic display of holdings and liabilities and OR code cash withdrawals.
Monitise and Isbank expanded their partnership outside Turkey with the new iPhone, Android apps and online banking services for CJCS Isbank, lsbank’s Russian brand.
Turkish Airlines is not only ranked as Turkey’s largest airline but also voted as “Europe’s Best Airline”. Turkish Airline first partnered with Monitise in 2009, to become the first airline to offer mobile services in Turkey and later became one of the first airlines to integrate Passbook in the world.
In 2014, Turkish Airlines once again chose Monitise to revamp its services to better serve ever-changing customer needs. The brand wanted to offer a seamless way to complete all flight preparations on-the-go. Therefore, it engaged Monitise to launch a new suite of mobile apps, now available for Phone, Android, Windows Phone 8 and HTML5, both in Turkish and English. With the sophisticated new apps, over two million customers are now able to enjoy a much faster, user-friendly, seamless mobile experience.
Monitise launched the first ‘health banking app’ for Apple Watch designed and developed for Emirates National Bank of Dubai, the leading banking group in the UAE. Promoting the mantra of ‘health is wealth’, Emirates NBD Fitness App offers Emirates Fitness account customers higher interest rates based on their physical activity as tracked through the Apple Watch or another Apple Health fitness tracker app.
Users can set a target number of steps each day and earn additional interest based on their achievements. They can also qualify for free insurance coverage, enjoy ‘money off’ vouchers provided by Emirates NBD’s partner network, and enter prize draws.
Turkish Economy Bank (BNP Paribas Turkey, known as TEB), is one of the most prestigious and tech-savvy banks of the region, having been awarded BNP Paribas’ Innovation
Award. Collaborating with Monitise since 2009, TEB most recently spearheaded a digital transformation to branchless banking that has mobile at its cornerstone.
One third of the bank’s internet customers are using iOS and Android applications enriched with convenient, mobile-only features, such as gesture logins, OR code-based
case withdrawals, and bill payments via barcode scanner.
Dogus Group, one of the largest conglomerates in Turkey, partnered with CREATE Istanbul to create the iOS, Android and Website of their new ZUBIZU program. ZUBIZU is a personalized lifestyle and loyalty platform which is designed to make customer experiences uniquely rewarding.
ZUBIZU gives user the access of daily up-to-date contents about the latest lifestyle trends, upcoming events and special campaigns nearby. ZUBIZU now allows users to make hotel and restaurant reservations on-the-go.
Europe’s fastest growing airline, Pegasus Airlines, renovated its mobile offerings, partnering with Monitise. New iPhone, iPad and Android apps can take the customer from planning and purchase through to boarding, all via mobile. With shortened, simplified steps, customers can purchase flights in less than a minute, save the contacts they frequently fly with and pre-populate key fields during the purchase process. Also enriched with Passbook integration, Pegasus Mobile allows users to check-in within seconds, choose seats, order meals and buy baggage allowance.
The app’s ability to drive customer satisfaction can be credited to a combination of user-centric design and intuitive user experience, which uses rich imagery to highlight destinations and products. Additionally, push messaging technology in the apps creates the much sought-after customer loyalty, providing a long-term financial benefit to the company by creating customers who keep coming back.
First Gulf Bank’s new iPhone and Android apps are among the most comprehensive and user-friendly mobile banking applications in the UAE.
Designed and developed by Monitise, FGB Mobile lets users perform their banking transactions on the go, in Arabic and English, providing breakthrough features including a branch locator leveraging augmented reality, P2P money transfers to mobile numbers, and even utility and operator payments.
With FGB Mobile Banking, users can access their bank account and make inquiries on term deposits, credit cards and loans. The app also allows making local and international fund
transfers between user’s own accounts and to other accounts, coupled with convenience services such as merchant offers integration and e-statement subscription.
FGB Mobile makes it possible to send money to any UAE Mobile number 7/24 and the beneficiary is able to withdraw the amount from FGB ATMs as a cardless transaction.
A major bank based in Riyadh, Saudi Arabia, Arab National Bank is among the top ten largest banks in the Middle East. With the applications’ rich functionality and easy-to-use nature, ANB Mobile was featured as the best rated mobile banking application on Saudi Gazette.
ANB customers can simply apply for a passport or pay their taxes with the ease of their everyday banking companion.
One of the largest participation banks in Turkey, Albaraka Bank was looking for ways to innovate its offerings and engage with its customers on a deeper level. With the new iPhone and Android applications, designed and developed by Monitise, Albaraka Bank is now by its customers’ side 24/7.