The future belongs to those who think big.
Here are some businesses we're helping get closer to their customers
Turkey's first and
mobile banking app
Isbank, the largest private bank in Turkey, has been collaborating with Monitise since
2007. A pioneer in Turkish mobile banking, it offers one of the most comprehensive
mobile solutions with more than 200 transaction types.
Monitise recently renewed the user interface of Isbank's mobile apps and online banking,
making content easier to view and manage, ensuring the most relevant information is
displayed prominently. Having passed the 3 million downloads landmark, IsBank mobile
apps continue to attract new customers with unique features such as login with Touch
ID, graphic display of holdings and liabilities, OR code cash withdrawals.
Monitise and Isbank expanded their partnership outside Turkey with the new iPhone,
Android apps and online banking services for CJCS Isbank, lsbank's Russian brand.
Flying high over
the digital world
Turkish Airlines is not only ranked as Turkey's largest airline but also voted as
"Europe's Best Airline". Turkish Airline first partnered with Monitise in 2009, to become
the first airline to offer mobile services in Turkey and later became one of
the first airlines to integrate Passbook in the world.
In 2014, Turkish Airlines once again chose Monitise to revamp its services to better serve
ever-changing customer needs. The brand wanted to offer a seamless way to complete
all flight preparations on-the-go. Therefore, it engaged Monitise to launch a new suite of
mobile apps, now available for Phone, Android, Windows Phone 8 and HTML5, both in
Turkish and English. With the sophisticated new apps, over one million customers are
now able to enjoy a much faster, user-friendly, seamless mobile experience.
First 'health banking app'
for Apple Watch
by Monitise Innovation Lab
Monitise launched the first 'health banking app' for Apple Watch designed and devel-
oped for Emirates National Bank of Dubai, the leading banking group in the UAE.
Promoting the mantra of 'health is wealth', Emirates NBD Fitness App offers Emirates
Fitness account customers higher interest rates based on their physical activity as
tracked through the Apple Watch or another Apple Health fitness tracker app.
Users can set a target number of steps each day and earn additional interest based on
their achievements. They can also qualify for free insurance coverage, enjoy 'money off'
vouchers provided by Emirates NBD's partner network, and enter prize draws.
A digital transformation
story in banking
Turkish Economy Bank (BNP Paribas Turkey, known as TEB), is one of the most presti-
gious and tech-savvy banks of the region, having been awarded BNP Paribas' Innovation
Award. Collaborating with Monitise since 2009, TEE most recently spearheaded a digital
transformation to branchless banking that has mobile at its cornerstone.
One third of the bank's internet customers are using iOS and Android applications en-
riched with convenient, mobile-only features, such as gesture logins, OR code-based
case withdrawals, and bill payments via barcode scanner.
and loyalty platform
designed by CREATE
Dogus Group, one of the largest conglomerates in Turkey, partnered with CREATE Istanbul to
create the iOS, Android and Website of their new ZUBIZU program. ZUBIZU is a personalized
lifestyle and loyalty platform which is designed to make customer experiences uniquely rewarding.
ZUBIZU gives user the access of daily up-to-date contents about the latest lifestyle trends,
upcoming events and special campaigns nearby. ZUBIZU also allows users to pay on the go.
for a digital flight
Europe's fastest growing airline, Pegasus Airlines, renovated its mobile offerings,
partnering with Monitise. New iPhone, iPad and Android apps can take the customer from
planning and purchase through to boarding, all via mobile. With shortened, simplified steps,
customers can purchase flights in less than a minute, save the contacts they frequently fly
with and pre-populate key fields during the purchase process. Also enriched with Passbook
integration, Pegasus Mobile allows users to check-in within seconds, choose seats,
order meals and buy baggage allowance.
The app's ability to drive customer satisfaction can be credited to a combination of user-cen-
tric design and intuitive user experience, which uses rich imagery to highlight destinations and
products. Additionally, push messaging technology in the apes creates the much sought-after
customer loyalty, providing a long-term financial benefit to the company by creating custom-
ers who keep coming back.
Most comprehensive and
user-friendly mobile banking
in the UAE
First Gulf Bank's new iPhone and Android apps are among the most comprehensive
and user-friendly mobile banking applications in the UAE.
Designed and developed by Monitise, FGB Mobile lets users perform their banking transactions
on the go, in Arabic and English, providing breakthrough features including a branch locator
leveraging augmented reality, P2P money transfers to mobile numbers, and even utility
and operator payments.
With FGB Mobile Banking, users can access their bank account and make inquiries on term
deposits, credit cards and loans. The app also allows making local and international fund
transfers between user's own accounts and to other accounts, coupled with convenience
services such as merchant offers integration and e-statement subscription.
FGB Mobile makes it possible to send money to any UAE Mobile number 7/24 and the
beneficiary is able to withdraw the amount from FGB ATMs as a cardless transaction.
digital banking experience
Turkiye Finans, the leading participation bank in Turkey, chose Monitise to transfer its financial
services to mobile. Enriched with features such as bill payment with barcode scanning, live
market information monitoring, user profile customization and ATM/Branch locator via
augmented reality technology, Turkiye Finans Mobile quickly became the best rated mobile
banking application in Turkey with an average rating of 4.5 / 5 stars.
Best rated digital banking
application in Saudi Arabia
A major bank based in Riyadh, Saudi Arabia, Arab National Bank is among the top ten largest
banks in the Middle East. With the applications' rich functionality and easy-to-use nature, ANB
Mobile was featured as the best rated mobile banking application on Saudi Gazette.
ANB customers can simply apply for a passport or pay their taxes with the ease of their
everyday banking companion.
One of the largest participation banks in Turkey, Albaraka Bank was looking for ways to
innovate its offerings and engage with its customers on a deeper level. With the new iPhone
and Android applications, designed and developed by Monitise, Albaraka Bank is now by
its customers' side 24/7.