Dropping the curtain on ‘Innovation Theatre’: Part Two
Nov29

Dropping the curtain on ‘Innovation Theatre’: Part Two

Last night we held the second event in a series we will be running to not only debate the well documented challenges in the retail banking sector but also inspire commitment for collaboration and practical change. Financial technology influencer and author Chris Skinner, Scott Abrahams, Global Head of Emerging Payments for Mastercard, Innovate Finance CEO Lawrence Wintermeyer, Steve Lemon, Co-Founder of Currencycloud and Alastair...

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Dropping the Curtain on ‘Innovation Theatre’
Nov24

Dropping the Curtain on ‘Innovation Theatre’

We have written extensively about the frustrations associated with the ‘Innovation Theatre’ that is all too prevalent in the retail banking industry. Labs, hackathons, redesigned receptions, dedicated teams based in Shoreditch – the list of tactics is extensive in the attempt to mask the reality, which is that very little is being done to get real innovation into customers’ hands. This is frustrating for the countless FinTech...

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Announcing our FINKit Partner Programme
Nov16

Announcing our FINKit Partner Programme

Today, we announce our FINKit Partner Programme, something I’m immensely proud of. You can read the announcement for yourself by following the link on this page, but I wanted to put some human narrative around what we have done and why. Firstly and quite purposely, we haven’t gone for a marketplace approach of ‘sign up and suit yourself’. Instead, my team and I have assessed over 120 FinTechs and Service...

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Everyday innovation: the race for consumer loyalty
Sep04

Everyday innovation: the race for consumer loyalty

It’s 2015. Of course your digital strategy is sorted… Isn’t it? We hate to break it to you, but for even the most advanced digital players, things are just getting started. Even thinking ‘digital’ in 2015 instead of ‘customer’ is the road to failure. The world has changed. Business has changed. Services across every channel now evolve in direct response to human interactions and the shockwaves wrought by disruptors who put people...

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Welcome to Monitise Insights

Monitise Insights is your window into the world of Mobile Money. Views and what-we-think from the Monitise team to bring clarity and support you on your path through the mobile banking, payments and commerce landscape. Look out for the monthly series of Pathway Papers designed to inform and educate on the many paths to meeting the Mobile Money challenge. Subscribe to Monitise Insights now to keep up to date with the latest thinking,...

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Driving Loyalty in the Digital Age

Adam Levene discusses how to create lasting customer engagement from mobile.  

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