Everyday innovation: the race for consumer loyalty
Sep04

Everyday innovation: the race for consumer loyalty

It’s 2015. Of course your digital strategy is sorted… Isn’t it? We hate to break it to you, but for even the most advanced digital players, things are just getting started. Even thinking ‘digital’ in 2015 instead of ‘customer’ is the road to failure. The world has changed. Business has changed. Services across every channel now evolve in direct response to human interactions and the shockwaves wrought by disruptors who put people...

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What to expect from the Apple Pay UK launch
Aug15

What to expect from the Apple Pay UK launch

Apple Pay has arrived in the UK. And not without fanfare, leaks, buzz and inevitable excitement. So, what can we expect from the launch? What lessons can we take from the US where the service was rolled out a few months back?   1. Changing the status quo Mobile payments have had various levels of success throughout the world. Apple’s control of the ecosystem and partnerships with the payment networks is a powerful combination....

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What’s new from Google? I/O 2015 Review
Jun12

What’s new from Google? I/O 2015 Review

Google I/O is the company’s big annual event, where they announce all the latest tech their engineers have been working on over the last year. Everything from the latest version of Android to innovations like Google Glass. This year was no different, with a packed two days of announcements and cool stuff for us innovators to drool over. Here at Monitise Create, we sat and watched the keynote with anticipation, already been bombarded...

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Could Facebook Messenger take a lead in social payments?
Apr16

Could Facebook Messenger take a lead in social payments?

Facebook’s recent announcement of plans to integrate payments into its Messenger app is the latest milestone in a compelling journey for this service: In April 2014 Facebook drove the mass adoption of its separate Messenger app. The messaging feature in its flagship mobile service no longer included the same functionality, simply becoming a redirect to download the standalone Facebook Messenger app. What some call a ‘forced’ adoption...

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Is HCE ready to transform the point-of-sale?
Feb24

Is HCE ready to transform the point-of-sale?

The payments world is filled with enough acronyms to form a kind of alphabet soup – ACH, NFC, HCE. Each one of these payments levers can be the subject of books on their own, so today we’ll focus on one, arguably one of the most exciting innovations in payments – Host-based Card Emulation (HCE). Card systems: an overview Credit cards can act as an intermediary between banks and consumers, allowing them to make real-time purchases in...

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How can traditional banks compete in a digital-centric world?
Oct30

How can traditional banks compete in a digital-centric world?

The ‘digital-only’ bank has been on the rise for some time now; driven by consumer demand for a hassle-free mobile banking experience. Still relatively small in number but growing in popularity, digital-only banks are typified by their streamlined approach to banking, with a range of basic products such as current and savings accounts combining with quick and easy transactions and automated processes. Strong on innovation, but equally...

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Are mobile payments set for the mainstream with Apple Pay on iPhone 6?
Sep16

Are mobile payments set for the mainstream with Apple Pay on iPhone 6?

With Apple announcing a payment system that works with iPhone 6 and the Apple Watch, will mobile payments finally hit the mainstream, heralding a consumer behaviour shift on the high street and beyond?  Using mobile NFC, will mobile payments on smartphones be enticing enough for consumers – or will other factors come into play on the road to widespread adoption. Slow mobile NFC adoption Outside of iOS, there were already 400 million...

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53% Mobile Shoppers Prefer Their Bank to GAFA (Google, Apple, Facebook, Amazon)

Aite Group recently published a report indicating strong demand for mCommerce.  Their survey indicated 34% of respondents considered the ability to receive offers while shopping important and 53% thought their bank/credit union would provide “acceptable” privacy and security for mobile shopping – which is a higher percentage than GAFA, which ranges from 49-29%, with Amazon at the high end, and Facebook at the low end, or PayPal at...

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44% increase in mobile payments in just 1 year: Gartner

The mobile payments field is growing rapidly, and accelerating its pace with every quarter. A recent Gartner report indicates a 44% increase in worldwide mobile payments in just one year to be at a robust $235.4 billion at the end of 2013. The popularity of mobile is underscored in a Nielsen study that indicates strong adoption across the board – 40% of mobile wallet users say mobile is now their primary mode of payment. Men...

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mPayment: The Middle East Opportunity [INFOGRAPHIC]

Mobile payments have been taking over the world, and the Middle East seems to be embracing the change. The region has one of the highest mobile penetration rates in the world and the tech-savvy young population is among the key factors of digital engagement. View and download the Infographic below, visit our  SlideShare...

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