CMA: What are UK Retail Banks waiting for?
Sep30

CMA: What are UK Retail Banks waiting for?

The UK’s FinTech sector is thriving, with smart founders and technology attracting the investment and developer talent to truly disrupt the wider industry. The innovation mandate provided by the Competition and Markets Authority’s (CMA) recommendations presents a real opportunity for banks and disruptive FinTech companies to accelerate technological change in UK Retail Banks, to the benefit of customer experience.  But working...

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Friday FT FinTech Reflections
Sep16

Friday FT FinTech Reflections

At the beginning of the week, Retail Banking Correspondent for the Financial Times, Emma Dunkley wrote a report ‘Fintech startups put banks under pressure.’ It’s been passed around the office over the last few days and debated at length. Broadly, the article covers the various routes that banks are exploring to fend off the perceived challenge from faster moving, legacy-free startups: Creating FinTech projects themselves Launching...

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Innovation At The Edge
Aug10

Innovation At The Edge

The CMA’s report this week shouldn’t really have surprised anyone within the retail banking sector. We’ve spent a lot of time in Hackathons, Innovations Labs and Consumer-pilots, but is this visible to your average retail banking customer? Of course not. Banks – despite their best efforts (and some of the pilots are extraordinarily forward-thinking, despite what you might think) – are perceived as slow to react; their efforts are...

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