Defend and Extend Your Business
Four Critical Elements of a Successful FI Mobile Strategy
Jump to content
Our unique approach to fraud management empowers FIs to proactively generate and send real-time mobile fraud alerts to their customers and enables them to instantly take action by replying. By immediately notifying FI customers of any potentially fraudulent activity, changes or transactions, our Fraud Solution enables them to swiftly identify and resolve fraud incidents and to quickly detect false positives. This creates an active partnership with bank customers in fighting fraud across multiple products – such as Checking Accounts, Cards, Online Banking and Business Services - and accelerates the identification of compromises across multiple servicing channels.
This approach does not displace the fraud management and detection systems currently in place at FIs. Rather, it accelerates the identification and resolution of potentially fraudulent transactions, which are either customer-defined (e.g. triggered by customer-specified alert preferences) or FI-defined (e.g., detected by the FI's fraud analytic system based on the FI's business rules).
FIs can leverage the mobile channel to effectively identify initial fraud incidents, resolve compromises and mitigate recurring fraudulent activities, all of which lead to reduced fraud losses for both FIs and their customers.
Our packaged Fraud Solution includes the following elements: